Privacy Policy

Honbase Global Supply Chain Limited (“we”, “us”, or “our”) is committed to protecting the privacy of your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website, services, and interact with us for pharmaceutical and healthcare supply chain solutions.

By accessing our website at [Insert Website URL] or providing personal data to us, you consent to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use our services.

1. Personal Data We Collect

We may collect the following types of personal information, depending on how you interact with us:

A. Information you provide directly

When you contact us, request a quote, register an account, or submit forms (including Contact Form 7 inquiries), we may collect:

Full name, job title, and company name
Email address, phone number, and contact details
Billing and delivery addresses
Business information related to pharmaceutical/health product inquiries
Any other information you voluntarily provide to us

B. Automatically collected information

When you visit our website, we may automatically collect:

IP address, browser type, device information, and operating system
Date and time of access, pages viewed, and links clicked
Referral source and exit pages
Location data (general, based on IP address)

C. Information from third parties

We may receive information about you from third parties such as business partners, service providers, or publicly available sources, where permitted by law.

2. How We Use Your Personal Data

We use your personal data for the following purposes:

To provide, maintain, and improve our cross-border pharmaceutical supply chain services
To respond to your inquiries, requests, or customer service needs
To process transactions, manage orders, and deliver products/services
To send administrative communications, updates, and service-related notices
To comply with legal and regulatory obligations (including Hong Kong’s Personal Data (Privacy) Ordinance)
To analyze website usage and improve our services and marketing efforts
To protect our rights, property, or safety, and the rights of others

3. Disclosure of Your Personal Data

We will not sell, trade, or rent your personal data to third parties without your consent, except in the following cases:

Service Providers: We may share your data with trusted third-party vendors who assist us in operating our business (e.g., IT support, logistics, payment processing, and cloud services). These providers are contractually required to keep your data confidential and secure.
Legal Requirements: We may disclose your data if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of the public.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure server hosting, access controls, and regular security reviews.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements.

Once your data is no longer needed, we will securely delete or anonymize it.

6. Your Rights Under Hong Kong’s Personal Data (Privacy) Ordinance

If you are a resident of Hong Kong, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data, where permitted by law
Object to or restrict the processing of your data
Withdraw consent for data processing, where applicable

To exercise any of these rights, please contact us using the information provided in Section 10. We may require verification of your identity before responding to your request.

7. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance your user experience, analyze site traffic, and for marketing purposes.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party site you visit.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with a revised effective date. Your continued use of our services after the changes are posted constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please contact our Data Protection Officer at:

Company Name: Honbase Global Supply Chain Limited

Address: Unit A, 9/F, Well Town Industrial Building, 13 Ko Fai Road, Yau Tong, Kowloon, Hong Kong

Email: info@honbase.com

Phone: +852 3104 3239